Job Details

VP Fulfillment, OMS & Integration

LocationTORONTO,Ontario,Canada
CategoryTechnology
Job OpenedOctober 7th, 2021
EducationBachelor's Degree
Job Number2100064X
Job TypeFull-Time
RemoteNo

job description

The Vice President role over Fulfillment & Order Management Technology, and Integration Services will be a highly technical leadership role within the technology organization. The leader is responsible for the evolution of a centralized order management system, all the technology that powers the fulfillment and logistics operations for TheBay.com along with related integration services.

 

This position will lead the strategy, innovation, architecture, engineering and maintenance of all technology systems powering successful operations of TheBay.com’s eCommerce fulfillment centers. The leader is expected to build a team of OMS, WMS and WCS engineers, software and hardware engineers, and other roles as needed to grow and optimize TheBay.com’s fulfillment and supply chain operation.

 

The leader will work closely with the SVP, Supply Chain & Logistics and Supply Chain to design effective technology solutions for all distribution centers, as well as fulfillment and delivery optimization solutions. In addition, this position will work closely with the technology leads in our 3rd party carrier delivery network.

 

The responsibilities over integration services include supporting the current services while developing a target state that simplifies the overall architecture, increases fault tolerance and stability, and moves the organization to a more modern API based integration architecture.

 

Key Responsibilities

 

  • Oversee build out of the teams, including developing hiring, training, retention and employee engagement plans
  • Implement operating models and team structures to support agile delivery methods, speeding time to delivery while increasing quality of deliverables
  • Partner with other technology leaders to enable fast, efficient delivery of large and small projects
  • Develop a technology roadmap that aligns to overall business objectives and roadmap,while yielding a more stable and simplified omni channel architecture
  • Develop execution plans on how to deliver on the technology roadmap over a period of 2 - 3 years to enable 50% year over year digital channel growth.
  • Develop maintenance, backup and recovery plans for all technology in the distribution centers. Oversee implementation of technology and processes necessary to ensure continuity during any failures.
  • Develop integration architecture and strategy for simplifying the system environment. Oversee migration to API based architecture.
  • Manage software vendors, licenses, contracts applicable for assigned portfolios, ensuring adherence to SLAs and budget
  • Coach, mentor and develop leaders on the team to enable a world class, high performing engineering team

 

Skills and Requirements

 

  • Bachelor’s degree in computer science, mathematics, engineering, or related area.  Masters is preferred.

 

  • 15 + years of professional experience, including systems design and analysis, application development, project management, and managing teams.

 

  • Demonstrated senior leadership and decision making with leading agile based teams in a high dynamic environment with the need to both enhance existing systems while migrating platforms to a new target state.

 

  • Results driven personality with a successful track record planning, executing and achieving strategic growth objectives.

 

  • Strong knowledge of Omni Channel Order Management in a retail setting, integration techniques and technology to include: Order Management Systems such as IBM Sterling or Manhattan, integration and streaming technologies such as Kafka, Akka, queuing technology and API development best practices.

 

  • Experience with integrated automated fulfillment systems such as Perfect Pick, Autostore, Locus, Swisslog or Kiva and dynamic last mile delivery networks in large scale, multi-site fulfillment operations.

 

  • Proven ability to identify, analyze, and solve ambiguous problems with extreme attention to detail

 

  • The desire and ability to work collaboratively and virtually with staff members across teams

 

  • Strong leadership skills, with an ability to lead a cross-functional group in a unified direction as well as an ability to influence and move top business leadership and executives.

 

  • Demonstrated ability to successfully influence stakeholders at all levels

 

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance.
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount!

Thank you for your interest with HBC. We look forward to reviewing your application.   

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.